|aSocial media marketing :|bthe next generation of business engagement /|cDave Evans with Jake McKee.
260
|aIndianapolis, Ind. :|bWiley Pub.|cc2010.
300
|axix, 388 p. :|bill. ;|c24 cm.
490
0
|aSerious skills.
504
|aIncludes bibliographical references (p. 355-375) and index.
505
00
|tSocial business fundamentals --|tSocial media and customer engagement --|tThe new role of the customer --|tBuild a social business --|tThe social business ecosystem --|tRun a social business --|tSocial technology and business decisions --|tSocial analytics, metrics, and measurement --|tFive essential tips --|tSocial business building blocks --|tEngagement on the social web --|tSocial CRM --|tSocial objects --|tThe social graph --|tSocial applications.
Social Media Marketing is the perfect book for marketers, advertisers, or anyone looking to better understand how to use social web technologies and platforms ...