KANO

Competing on value : bridging the gap between brand and customer value

研究小間

邁向地方治理:議題、理論與實務

府際關係

跨域治理

The loyalty effect : the hidden force behind growth, profits, and lasting value

討論室

梁啟超全集

臺北市發展史

質性研究:理論.方法與本土女性研究實例

Market-driven management : how to define, develop, and deliver customer value

Collaborative customer relationship management : taking CRM to the next level

Financial services marketing

咖啡師Barista

The McKinsey way : using the techniques of the world's top strategic consultants to help you and your business

Radical marketing : from Harvard to Harley, lessons from ten that broke the rules and made it big

Key customers : how to manage them profitably

從威權政府到民主治理:台灣公共行政理論與實務之變遷

誰統治台灣?:轉型中的國家機器與權力結構