Concepts in Strategic management and business policy

Integrated marketing communications

It's not what you say... : a programme for improving customer service and communication skills

Before sunrise : screenplay

Marketing research : an applied orientation

L.A. lofts

English Pronunciation in Use : self-study and classroom use.

Graphic design.

Logo.

Customer lifetime value : reshaping the way we manage to maximize profits

Capturing customer equity : moving from products to customers

Consumer behaviour

The notebook : a novel

1000 restaurant, bar, and cafe graphics : from signage to logos and everything in-between

The history of love

Nights in Rodanthe

The price of everything : a parable of possibility and prosperity

Longman preparation course for the TOEFL test : iBT

Operations management : along the supply chain

Judy Moody predicts the future