|aCitizen brands :|bputting society at the heart of your business /|cMichael Willmott.
260
|aChichester :|bWiley,|cc2003.
300
|axi, 260 p. :|bill. ;|c24 cm.
504
|aIncludes bibliographical references (p. [237]-250) and index.
533
|aElectronic reproduction.|bBoulder, Colo. :|cNetLibrary,|d2002.|nAvailable via World Wide Web.|nAccess may be limited to NetLibrary affiliated libraries.
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