Providence University Luking Library Webpac

Home > Information

Check-outs :

Designing and delivering superior customer value : concepts, cases, and applications /

Hit：75
Rating：0
Review：0
Trackback：0
Email：0

Brief

MARC

001

270629

003

OCoLC

005

20000519100032.0

008		001009s1999 flua b 001 0 eng
010		\|a 99029151
015		\|aGB99-74943
020		\|a1574442406
035		\|a00274604
040		\|aDLC\|cDLC\|dUKM
049		\|aPVYA[][][][133607]
050	0	\|aHF5415.5\|b.W442 1999
092	0	\|a658.812\|bW433
095		\|pBOOK\|d658.812\|eW433
100	1	\|aWeinstein, Art.
245	10	\|aDesigning and delivering superior customer value :\|bconcepts, cases, and applications /\|cArt Weinstein and William C. Johnson.
260		\|aBoca Raton, Fla. :\|bSt. Lucie Press,\|cc1999.
300		\|axii, 388 p. :\|bill. ;\|c24 cm.
504		\|aIncludes bibliographical references and index.
650	0	\|aCustomer services\|xManagement.
650	0	\|aConsumer satisfaction.
700	1	\|aJohnson, William C.\|q(William Charles),\|d1954-

Share：

第1級人氣樹(0)

人氣指樹

Export

keepsite
Introduction
Tags(0)
Collection(0)
Review(0)
Rating(0)

Top

Please login for this service.

Please login for this service.

Please login for this service.

Please login for this service.