How to create a co ...
The new virtual cl ...
E-learning and the ...
Evaluating trainin ...
Getting started yo ...
Designing and prod ...
Quality standards ...
Evaluating employe ...
Innovative mobile ...
Successful trainin ...
Linguistic auditin ...
101 activities for ...
Performance apprai ...
Understanding perf ...
Performance evalua ...
Performance measur ...
Competence at work ...
Results : how to a ...
When teams work be ...
Concepts in Strategic management and business policy
Before sunrise : screenplay
Integrated marketing communications
It's not what you say... : a programme for improving customer service and communication skills
Casablanca : script and legend
Marketing plans that work : targeting growth and profitability
Business planning in the public sector
The insider
Permission marketing : turning strangers into friends, and friends into customers
Competing on value : bridging the gap between brand and customer value
Media research methods : measuring audiences, reactions and impact.
Small talk : more jazz chants
Analysis for marketing planning
New product development : managing and forecasting for strategic success
Professional report writing
The essence of consumer behaviour
Practical marketing planning
On love and friendship
Growing up with a single parent : what hurts, what helps
He and she talk : how to communicate with the opposite sex