Selling : business ...
The new strategic ...
Sales management : ...
International mark ...
Sales and sales ma ...
Enterprise sandwic ...
Rethinking the sal ...
The sales success ...
Organising for imp ...
Zero Time : provid ...
Delivering quality ...
E-service : 24 way ...
Exploring marketin ...
How customers thin ...
Consumer behaviour ...
Export marketing s ...
Blog marketing : t ...
Advertising techni ...
Public relations a ...
Concepts in Strategic management and business policy
Before sunrise : screenplay
Integrated marketing communications
It's not what you say... : a programme for improving customer service and communication skills
Casablanca : script and legend
Marketing plans that work : targeting growth and profitability
Business planning in the public sector
The insider
Permission marketing : turning strangers into friends, and friends into customers
Competing on value : bridging the gap between brand and customer value
Media research methods : measuring audiences, reactions and impact.
Handbook of leadership training activities : 50 one-hour designs
Small talk : more jazz chants
Analysis for marketing planning
New product development : managing and forecasting for strategic success
Professional report writing
The essence of consumer behaviour
Practical marketing planning
On love and friendship
Growing up with a single parent : what hurts, what helps